Terms and Conditions
Last Updated: 19 May 2025
1. Introduction
CSVBankStatements provides two main services: a "Convert" tool for converting bank statements into structured CSV files, and a "Classify" tool for categorizing and classifying bank transactions. Both services leverage Large Language Models (LLMs) for processing data, with different data handling approaches for each service.
2. Data Privacy & Security
2.1 Convert Service
- Uploaded bank statements are processed in real-time and not stored on our servers.
- Data is transmitted securely and handled only for formatting and conversion purposes.
- We do not retain, resell, or share any personal or financial data through the Convert service.
2.2 Classify Service
- The Classify service stores user data to improve future transaction classification accuracy.
- Your transaction data is securely stored and used only to enhance the classification for your account.
- All stored data is encrypted and protected using industry-standard security measures.
- You can request the deletion of your stored data at any time by contacting our support team.
Both services use third-party LLMs for processing. While the Convert service ensures no persistent storage of data, the Classify service retains data for improving user experience and classification accuracy.
3. User Responsibilities
- Ensure you have the legal right to upload and process the documents you submit.
- Do not use our services for illegal or fraudulent activities.
- Ensure the processed data is used responsibly and in compliance with applicable laws.
- Keep your account credentials secure and do not share access to your Classify account.
4. Service Limitations
- While we strive for accuracy, CSVBankStatements does not guarantee 100% accuracy in document parsing or transaction classification.
- The services may experience downtime for maintenance or upgrades.
- CSVBankStatements is not liable for any loss or damages resulting from inaccuracies in the converted files or classification results.
5. Subscription & Payments
Certain features may be available only through paid plans. Subscription plans provide access to additional features and higher transaction limits. Payments are processed securely through third-party providers, and we do not store payment information.
6. Cancellations & Refunds
- Users may cancel their subscription at any time.
- Refunds are not provided for partial usage or plan downgrades.
- If you experience issues with the service, please contact support for assistance.
7. Intellectual Property
CSVBankStatements retains all rights to its software, branding, and service structure. Users may not reverse-engineer, redistribute, or repurpose the software for commercial gain.
8. Changes to Terms
We may update these terms periodically. Continued use of the service after changes indicates acceptance of the new terms. Significant changes will be communicated through email or our website.